A Good Plumber.Because we care · Customer guide
ACCOUNT SETUP · BUILDING OWNERS

Your account.
Your first steps.

Create your NYC.ID, complete your DOB NOW profile, and get ready to access your filings. Follow along one step at a time.

Open DOB NOW ↗Print guide (PDF) ↗

Keep this guide open next to the official NYC portal.

Your account setup checklist
0 of 6 steps checked
STEP 01 / 06

Open the official DOB NOW portal

Open DOB NOW and select Create Account in the login panel on the right. This takes you to NYC.ID, the sign-in account used for DOB NOW.

Already have NYC.ID? Use your existing account to sign in. If your email is already in use, use Forgot Password on the NYC.ID login screen instead of creating a duplicate account. Returning users should use the email associated with their existing DOB NOW or eFiling records.
ON YOUR SCREEN
Select Create Account in the DOB NOW login panel.Enlarge screenshot ↗
Select Create Account in the DOB NOW login panel.

From AGP’s account walkthrough. Tap a screenshot to enlarge it.

STEP 02 / 06

Enter your account information

Enter and confirm the email address you want associated with your DOB NOW filings. Scroll through the registration form and complete each required field, including your name and password, following the requirements on screen.

Review the NYC.ID terms and complete any verification shown. If you agree to the terms, submit the registration yourself.

Use an email inbox you can access. Keep your password private; AGP does not need your password or verification codes.
ON YOUR SCREEN
Scroll through Create Account and complete the required fields.Enlarge screenshot ↗
Scroll through Create Account and complete the required fields.

From AGP’s account walkthrough. Tap a screenshot to enlarge it.

STEP 03 / 06

Activate your email, then return to DOB NOW

Open the activation email from NYC.ID and follow its confirmation link. Then return to DOB NOW ↗, enter your email, and sign in with NYC.ID.

Check your inbox→Activate NYC.ID→Sign in to DOB NOW

On your first sign-in, DOB NOW prompts you to create a profile. If your profile is already active, proceed to the final step.

No activation email? Check spam or junk. NYC’s guidance says you can sign in to NYC.ID through DOB NOW to request another activation email. If the email link does not return you to the portal, open DOB NOW directly.
STEP 04 / 06

Fill in your DOB NOW profile

For a building owner or representative who does not hold a DOB-issued license or registration number, select No, I do not have a DOB issued license/registration number. If you do hold one, choose the option that accurately applies to you.

Check your first and last name, then complete the required contact and address fields marked with an asterisk. Enter your own information, not the example details shown in screenshots.

Name missing? Use the NYC.ID account link shown above Contact Information. Follow 4.a and 4.b below. After saving your name, sign out and back into DOB NOW so the updated name can appear.
ON YOUR SCREEN
Choose the appropriate license option and complete required contact information.Enlarge screenshot ↗
Choose the appropriate license option and complete required contact information.
4.aOpen the Name tabTap to view this screen
In NYC.ID account settings, select the Name tab.Enlarge screenshot ↗
In NYC.ID account settings, select the Name tab.
4.bSave your first and last nameTap to view this screen
Enter your first and last name, then select Save Changes.Enlarge screenshot ↗
Enter your first and last name, then select Save Changes.

From AGP’s account walkthrough. Tap a screenshot to enlarge it.

STEP 05 / 06

Review the terms and submit your profile

Review your completed profile and the DOB terms. If you agree, check the agreement box, select Save, then Submit.

Read the Statements & Signature pop-up carefully. If the information is accurate and you agree, select Accept yourself.

This is an electronic signature in the NYC portal. The checklist in this guide only tracks your progress and does not sign or submit anything.
ON YOUR SCREEN
Read Statements & Signature, then select Accept only if you agree.Enlarge screenshot ↗
Read Statements & Signature, then select Accept only if you agree.

From AGP’s account walkthrough. Tap a screenshot to enlarge it.

STEP 06 / 06

Confirm your profile and open the dashboard

In New Profile Confirmation, select Confirm when you are ready to submit your profile. Look for the message that your account is activated for use in DOB NOW.

Select Yes to continue to the main dashboard.

Account setup is not a filing submission. When your Local Law 152 filing is prepared and ready for review, use our Final Filing Guide to sign, pay and submit it.
ON YOUR SCREEN
Select Confirm in the New Profile Confirmation window.Enlarge screenshot ↗
Select Confirm in the New Profile Confirmation window.
6.aOpen your activated accountTap to view this screen
When DOB NOW confirms activation, select Yes to open the dashboard.Enlarge screenshot ↗
When DOB NOW confirms activation, select Yes to open the dashboard.

From AGP’s account walkthrough. Tap a screenshot to enlarge it.

A little help along the way

My email is already in use.

You may already have NYC.ID. Enter that email on DOB NOW, continue to NYC.ID, and use Forgot Password if needed.

My name is missing in DOB NOW.

Follow sections 4.a and 4.b to update the Name tab in NYC.ID. Save Changes, then sign out and back into DOB NOW.

I have an account but cannot see my filing.

Check that you used the email associated with your filing. Contact AGP for help matching your account to your filing.

Does this guide save my progress?

Checkmarks are saved in this browser when storage is available. They do not create an account, verify NYC records or notify AGP.

An A Good Plumber customer guide based on our account setup walkthrough. Screens may change. Create your account and accept terms in the official NYC DOB NOW portal. NYC registration resources.